-A Message from our CEO

"It goes without saying that the landscape of American business has evolved over the past several decades.
The Automotive PBE Supplies, Tools and Equipment business has changed significantly as well. Today,
our customers are faced with competitors that didn’t exist a decade ago. Their customers are keeping cars
for shorter periods of time meaning fewer major repairs. The Internet has opened the world of products to
PBE professionals at the click of a button. And if that isn’t enough, price pressures have impacted profitability,
requiring everyone to sell more to earn the same.

Not only are we aware of these pressures, we do our best to ease them. Since our inception in 1970, we
have always prided ourselves on delivering the best products, pricing, availability and service to our customers.
We have led the industry in terms of innovation, business building programs, new products and price promotions.
We have made sure that we have the products that our customers need, and that we have the ability to deliver
them as promised. Our fill rate in excess of 90% is a testament to that promise. We have expanded to better
serve the needs of our customers, and to bring our proven way of doing business to more regions around the

While we have a vision, a way of operating and the most talented team of professionals in the business today,
we know that our success is due mostly to the healthy relationships we have with our customers, our suppliers
and our people. It is those relationships that drive us to be better every day, so that we can continue to do the
best job of serving your needs and helping you to grow your business. After all, isn’t that why we’re here?"

Richard Bell


Richard Bell CEO